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VEVOR Calentador de Aire Diesel 12V 5-8KW Calentador de Combustible Calefacción Estacionaria Diesel Calentador Coche Diesel con Interruptor LCD Negro

Reseñas de clientes para VEVOR Calentador de Aire Diesel 12V 5-8KW Calentador de Combustible Calefacción Estacionaria Diesel Calentador Coche Diesel con Interruptor LCD Negro

No 8KW-Negro

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Samuel alma diaz Samuel alma diaz
Me
No 8KW-Naranja
Do not buy these heaters I bought five of them they're all doing the same exact thing it's the control board it throws off three or four different codes after running it for a few days they have lowered the price on this I'm sure they know it's going on and I have tried to get into their returns and they will not contact me or let me contact them this is a scam I'm pretty sure shame on you vevor.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Kenneth Kenneth
Pissed off
Tipo vertical No 8KW-Naranja
The heater you sent me a week ago has already quit working need to send it back and get another one along with the other two new ones I have to send back they're all junk every one of them either the heater sensor are going bad because the head is too hot one thing leads to another they're all drunk I have four of them I need to start sending them back get rid of the scrap metal out of my house rather have my money back ASAP this is my second time of wanting my money back don't need you to send me more scrap metal
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Perry Harrison Perry Harrison
Unhappy
Tipo horizontal No 8KW-Rojo
I want to send it back. After reading the instructions I do not feel comfortable using it. I need instructions on returning it for a refund.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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kenneth a Hite kenneth a Hite
Owner
Tipo horizontal No 8KW-Rojo
Hard to use. Gotta keep fiddling with it to get it started. Won't heat what they claim. Pretty poor product. Display screen tells you nothing. Remote dosnt work 10 ft away. Junk
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Juan Juan
Calefacción
Tipo horizontal Sí 8KW-Naranja
No lo he recibido
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Le enviaremos una actualización sobre su problema por correo electrónico; tenga la amabilidad de revisar su bandeja de entrada para obtener más correspondencia.
Chris Trolli Chris Trolli
Owner
Tipo horizontal Sí 8KW-Naranja
Electronic display quit working after first use
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Robert R Kelly jr Robert R Kelly jr
Heater
Tipo horizontal No 8KW-Naranja
Use five times pump stopped working if I could I'd give it a zero 0 now I'm freezing my butt off , trying to figure out how to contact Vevor
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Never Again Never Again
Disappointed
Tipo vertical No 8KW-Rojo
After a month of waiting for it to never arrive. Customer service was horrible and of no help. It was excuse after excuse. This was my first and last time ever ordering anything from Vevor.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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lana lana
pel
Tipo horizontal No 8KW-Naranja
I didn't get the Diesel Heater. Contact customer service and they need 48 hours to resolve the issue. It is more then 20 days I don't have any answer. Never going buy again.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Pablo Pablo
Entrega tardia
Tipo vertical Sí 8KW-Naranja
Llevo esperando más de 14 días el reembolso de 30€ por retraso y pérdida del envío anterior. Dijeron que en 24 48h tendría en paypal los 30€ aún estoy esperándolo porque dicen que está en revisión.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: vHemos recibido su ticket sobre este problema y nos hemos mantenido en contacto con usted al respecto. Le proporcionamos una solución por correo electrónico y esperamos sus comentarios. Le aseguramos que seguiremos en contacto con usted hasta que el problema se resuelva por completo. Por favor, esté atento a las respuestas a los tickets y a las alertas por correo electrónico.

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