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VEVOR Calentador de Aire Diesel 12V 5KW 51 Juegos Calentador de Combustible Calefacción Estacionaria Diesel Calentador Coche Diesel Calentador Motor Diesel

Reseñas de clientes para VEVOR Calentador de Aire Diesel 12V 5KW 51 Juegos Calentador de Combustible Calefacción Estacionaria Diesel Calentador Coche Diesel Calentador Motor Diesel

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Lyne Bertrand Lyne Bertrand
Marche pu
Le plastique à fondu au tour du brûleur ! On peut pu s’en servir C’est un peu dangereux et ça fait longtemps qu’il a fait ça L’hiver passé
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les meilleurs délais. Nous vous tiendrons informés de votre problème par e-mail ; veuillez consulter votre boîte de réception pour toute nouvelle communication.
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Joe Borowski Joe Borowski
Mr
SÍ 2KW-Naranja
The High-end Bluetooth switch doesn’t operate for any mode switching. The on/off works, but the mode switch doest’t work at all. Heater operates well, but I do need a new switch. Can you please send me a new one. Please ring me on 0402 905 833.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be, please remember that you can contact us via our live chat or our email support. We wanna get this sorted for you fast!
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Ian Ian
Mr
Absolutely rubbish. Doesn’t work ordered another. No customer service
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tomas Tomas
Mr
Tipo Horizontal SÍ 8KW-Naranja
Bad positioning of exhaust outlet and air inlet when used portably as underneath . Exhaust fit is no good comes off easy and air supply tube not long enough to reach any distance from unit. I need unit on ground and hose to reach up approx 1.5m to inlet point in camper trailer not possible as is wasnt able to be used on my trip. Some major modifications will be required before i can use
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Respuesta de Servicio al Cliente: Dear valued customer, your patience and cooperation mean a great deal to us. We’re working around the clock to address your concerns and are committed to finding a satisfactory solution. Be sure to check your ticket and email regularly to get the latest updates on the progress. For any more assistance or queries, feel free to contact us.
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Ziad Ziad
Mr
Tipo Horizontal SÍ 8KW-Naranja
My diesel heater smells like diesel and sometimes the diesel here doesn't work it comes up an error it says supply voltage overrun I've checked voltage of check everything sometimes it doesn't want to work
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
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Andre Andre
Mr.
SÍ 2KW-Naranja
The heater itself works fine but the user interface is not that great. It would have been great to have the option to set scheduled run times. The diesel pump is also very loud. For a little bit more I would have been able to buy a better model with better features. The manual is also useless
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Respuesta de Servicio al Cliente: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
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Martin Beeson Martin Beeson
Post
SÍ 2KW-Naranja
Posted took way longer than they said it would be..very disappointed
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Respuesta de Servicio al Cliente: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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Cowan Marine Cowan Marine
Manager
Bought two. Installed one, glow plug died after 3 days -ordered spares - installed new plug, Unit ran fine for 3 weeks then brains/computer died. Installed new brains but then unit was carboned up badly and wouldn't run. Tried removing atomiser screen - it's stuck but good. So I've ordered my third heater!!!
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for your feedback. We apologize for any inconvenience caused. Please visit our "Contact Us" page online for prompt assistance from our after-sales team. We truly appreciate your understanding.
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Ronald Banks Ronald Banks
Self
Tipo Vertical SÍ 8KW-Naranja
Worked well for about a month and now it keeps shutting off code #05 and now all they are doing is creating tickets and nothing's getting resolved.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Nick Nick
Mr.
Set up was somewhat easy, but the exhaust comes out the bottom. So it has to be set up on legs before it can be ran. The instructions are very confusing. Really doesn't make any sense. Our heater had split fuel lines, so it leaked right from the start. We tried to return it, for a new one. Even exchange. But they refused. Told us we needed to fix it ourselves. They told us what to do. Remember this is a brand new machine. It should work, or be replaced. I should not have to fix a new machine. Still waiting on parts to complete fixing. Good luck.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, we trust this message finds you in good spirits. As per our recent discussions and the agreed-upon plan, we’ve finished the necessary steps to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration you experienced; your satisfaction matters greatly to us, and we’re committed to making amends.
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