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VEVOR Calentador de estacionamiento diésel, 5-8KW 12 V, calentador de aire diésel, calentamiento rápido, calentador de estacionamiento, calentador de aluminio para coche, interruptor LCD

Reseñas de clientes para VEVOR Calentador de estacionamiento diésel, 5-8KW 12 V, calentador de aire diésel, calentamiento rápido, calentador de estacionamiento, calentador de aluminio para coche, interruptor LCD

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FRANK BOWKER FRANK BOWKER
Disappointed consumer
Junk. Pure junk. This heater did not work after installation. It died after 33 minutes. Customer service is an absolute joke. You enter a chat and they then ask you for your patience and understanding by making you wait two days for them to get back to you. How would you possibly know that you would be at the heater to troubleshoot when you don't know when you're going to contact you again. This company is horrible
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ricky Ricky
8kw heater
Tipo Vertical NO 8KW-Rojo
Junk!! Out of the box Junk! Customer Service replaced motherboard did not fix heater. I requested a refund did not happen.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Michael Michael
Absolutely terrible
This unit gave me an error e-6 at first attempted startup after following the terrible instructions for manual priming and startup. I have since tried to adjust the fan speed sensor(attached to the motherboard) closer to the fan and further and everywhere in between with no luck. Customer service is sh!t its been 2 days since i first reached out on their "live" chat with no response now for a solid day. I will never buy from vevor again if this is how they do business and if this is the deplorable state of their after purchase service. I am certain the motherboard is toast on the fan speed sensor circut as the fan spins for max 7 seconds before faulting on a e6 code
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Charles Runyon Charles Runyon
Work
Tipo Horizontal NO 8KW-Naranja
I never did receive it.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Adrian Adrian
Heater diesel 8 kw
Tipo Horizontal NO 8KW-Rojo
De o calitate îndoielnică.L-am comandat dar a funcționat doar 1 zi după care a apărut o eroare E-7 și nu mai funcționează. Comunicarea cu cei de la vevor este greoaie .
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Respuesta de Servicio al Cliente: Am primit tichetul dumneavoastră cu privire la această problemă. Echipa noastră de asistență clienți va răspunde la problema dumneavoastră în termen de 24 de ore și va continua să vă asiste până când toate nevoile dumneavoastră vor fi rezolvate. Vă rugăm să urmăriți răspunsurile la tichete și notificările prin e-mail.
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Chris paulson Chris paulson
Mr
Tipo Vertical SÍ 8KW-Naranja
Bought this heater for a trip from Alaska to Idaho. Upon receiving the heater I was so excited for the upcoming trip. But every the I tried plugging the heater in, the fuse would blow instantly. Tried calling customer support only to find out that is not an option. If you want to talk to anybody, you have to send a text and wait 2-3 days for a response. Even the text back and forth is a joke. They’ll be texting you then just stop. I will never recommend this to anyone and will tell anyone who asks about my experience!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Troy Troy
Vevor heater
Tipo Vertical NO 8KW-Naranja
Received broken
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chris Chris
Buyer
Tipo Vertical NO 8KW-Naranja
bought this to use in the garage. Got it all set up, hooked up to a 12 volt car battery, and…. Doesn’t work. Contacted customer service. Apparently my issue was “forwarded” to a different team. It’s been a couple days now, and still haven’t heard a word. Don’t be like me and end up out of almost $100
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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TUDOSA NELU TUDOSA NELU
Nu recomand
Tipo Horizontal NO 8KW-Rojo
Produsul pe care l am primit nu a funcționat corespunzător încă de când l am primit. Apare frecvent eroarea E10 , se inundă cu motorină și nu mai pornește. instrucțiunile din manualul de utilizare, mă refer la .comenzile care se fac din cele trei butoane de pe panoul de comandă, nu corespund probabil cu modelul de placă de bază. Este un produs fabricat din materiale de calitate inferioara , nesigur în funcționare și nu aș avea încredere sa l las in funcțiune pe timpul nopții fără un detector de monoxid de carbon. Concluzie: nu recomand.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Vă mulțumim pentru feedback. Ne pare foarte rău să aflăm despre dificultățile pe care le-ați întâmpinat cu produsul. Am creat un tichet pentru a vă contacta pentru a urmări această problemă. Echipa noastră de asistență pentru clienți vă va contacta prin e-mail și vă va oferi actualizări până când problema va fi rezolvată. Vă rugăm să verificați prompt căsuța poștală pentru mesajele noastre.
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jack jack
dieselvärmare vevor
Tipo Horizontal NO 8KW-Naranja
har köpt 2stycken vevor dieselvärmare,den första köptes via fruggo,den fungerade i 3dagar,köpte då ytterligre 1 styck dieselvärmare från vevor,den fungerade i ca 4 dagar till o från.köpte då ett reparations kit,innerhållande glödstift och packningar.har haft isär båda värmarna ingen sot,allt rent,fick då inte igång pumpen på någon av värmarna,köpte då ny dieselpump,som fungerade i ca 6timmar.ifrågasätter om det är fullstädigt skit jag köpt.känner mig totalt lurad.sämsta skit jag köpt,har även försökt att komma i kontakt med support,utan framgång,sämsta supporten jag haft att göra med.varnar andra att köpa dessa produkterbetyg på en scala 1-5,är minus 5 min uppfattning
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Vi ber uppriktigt om ursäkt för de besvär som vår produkt orsakat. Vi förstår fullt ut den frustration som kan uppstå om det uppstår ett fel under användning. Vi strävar efter att åtgärda detta ärende snabbt. Vi kommer att ge dig en uppdatering om ditt problem via e-post. Var vänlig och kontrollera din inkorg för ytterligare korrespondens.
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