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VEVOR Horno de Fusión, 3 kg Horno de Fusión de Oro, 1150 ℃ Horno Fundición Metales Digital 1400 W Horno de Fusión Eléctrica para Fundir Oro Horno Fusión Automática para Joyas Máquina de Fusión de Oro

Reseñas de clientes para VEVOR Horno de Fusión, 3 kg Horno de Fusión de Oro, 1150 ℃ Horno Fundición Metales Digital 1400 W Horno de Fusión Eléctrica para Fundir Oro Horno Fusión Automática para Joyas Máquina de Fusión de Oro

Negro 3 kg Control digital

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MrB MrB
Retired
1st time Smelting copper, had a great experience and fun doing so. I have quite a bit of copper to go. Could have had better instructions.
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Vevor Electric Vevor Electric
Vevor Electric Melting Furance
Broke after the 1st use. Vevor customer service never responded for warranty or refund questions.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nicholas Denney Nicholas Denney
Smelter problems
I really actually enjoy this product but I have only used it about 10 times and the power switch seems to have shorted out. You can hear electricity arcing inside of it when you attempt to turn it on. I've been able to get it to turn on a few times by propping a foreign object up against the power switch but it takes a while to get it just right and the problem seems to keep getting worse. I would have hoped I could have gotten more uses out of this product. I think in total I smelt it around 11 lbs of copper and that's about it
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Harold Harold
Owner
Too bad it wasn't working when I received it When I communicated this, I had to open the smelter and found out that they forgot to connect a wire causing the digital display not lighting up.
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Nick Nick
Has a time limit on how long it can stay on...
Wasn't able to do copper...
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Not bug enough as pictures. Not bug enough as pictures.
The mold is so small I am very disappointed i want mt money back but idk id they'll give it to me. Em
Terrible for anything but a piece of jewelry this was not as advertised and this company y *my co pa y will not order the rest of them. We needed 578 of them and there is no way that this can do the most simplest of tasks. Numerous reasons why it's just a bad product.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Marco alberici Marco alberici
Forno fusione
Negro 3 kg Control digital
Prodotto di pessima qualità, usato una volta e subito si è rotto, il problema più grande è l assistenza , mi rispondono dicendo che entro 24 mi aggiornano ma praticamente sono passati 10 gg e non sanno darmi una risposta, quando di risposta ce ne sarebbero poco o il rimborso o la sostituzione, peccato perché ho già acquistato un loro forno qualche anno fa senza avere problemi, ora sono peggiorati sia di qualità ma soprattutto di assistenza, sconsigliato
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Respuesta de Servicio al Cliente: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via email. Siamo lieti che il suo problema sia stato risolto tempestivamente. Per ulteriori domande, non esiti a contattarci nuovamente.
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Ronald Coleman Ronald Coleman
Home
I’ve only used it a few times did you see I’ve only had it maybe a month and I’ll do the crack on both sides where the cursor bowl goes inside the crackers on the top outside
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Respuesta de Servicio al Cliente: Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced. Please be assured that your case is currently under review, and we are actively working on finding a solution that will meet your needs and expectations. During this time, we kindly ask you to keep an eye on your ticket updates and/or your email inbox.
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Miguel Angel Miguel Angel
Sr.
Negro 3 kg Control digital
El servicio post-venta es muy deficiente. Llego roto y no quieren cambiarlo por uno nuevo, te lo tienes que arreglar tu.
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Respuesta de Servicio al Cliente: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
Terence  Williams Terence Williams
Never received order
Never received order Big sign in front of house with address and apartment numbers Don't know why never received order refunded money
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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